Data Deletion Request
How to Delete Your Account and Child Learning Data
Last updated: October 17, 2026
At Meet Anvi, we believe parents should have frictionless, uncompromising control over their family's information. Whether you want to reset your child's progress to start fresh or permanently wipe all account records, we make the process transparent and simple.
Option 1: Instant In-App Deletion (Recommended)
You do not need to wait for customer support. You can trigger an instant, permanent purge directly inside the Meet Anvi iOS app:
Open Meet Anvi & Pass the Parent Gate
Open the Parent Area and enter your 4-digit parent PIN.
Find Privacy & Data
Scroll to the Privacy & Data section of the parent dashboard.
Choose Your Deletion Scope
• Delete All Progress: Permanently removes one child's learning progress, stars and streaks while keeping the account active.
• Delete Account & All Data: Permanently deletes your parent credentials, display name, subscription entitlements, and all child profiles across our cloud database and local device.
Instant Confirmation
Deletion executes immediately. A final confirmation dialog appears, and you are logged out.
Option 2: Email Submission / Web Request
If you have uninstalled the app or prefer to request deletion via email, you can submit a formal request to our Data Protection Officer:
- Send email to: info@meetanvi.com
- Subject: Data Deletion Request - Meet Anvi
- Direct Contact: The mailbox is monitored directly by founder and developer Pawan Rai. Send the request from the exact parent email address on the account so we can verify ownership without requiring sensitive documentation.
Internal Processing Workflow & Timelines
When an email deletion request is received, our engineering team executes the following audited workflow:
Identity Verification (48 hours)
We confirm that the sender matches the registered parent account email. We never ask for child IDs or sensitive personal documents.
Data Cascade Purge
A script queries our primary database (Supabase) and executes an irreversible cascade deletion: parent email, password hash, display name, support phone number (if present), and all linked child learning records are deleted from active tables.
Backup Rotation Expiry
Encrypted database backups rotate and permanently overwrite older snapshots within 30 days.
Written Completion Notice
We send a final confirmation email to the parent verifying that all personal and child data has been expunged. Under GDPR, CCPA, and DPDP, this process is completed well within the statutory 30-day limit.
What Data Is Erased vs What Never Existed
| Data Category | Status on Deletion Request |
|---|---|
| Parent Account Email & Password Hash | Permanently Purged from authentication servers |
| Parent Display Name & Phone (if provided) | Permanently Purged |
| Child Progress (Stars, Streaks, Badges) | Permanently Purged from cloud database |
| Thinking Voice Audio Recordings | Never Existed on Servers: processed 100% on-device |
| Thinking Local Drawings & Notes | Stored on device only; erased by deleting app or in-app reset |
| Math Wizard Puzzle Logs | Stored on device only; erased by deleting app or in-app reset |
| Credit Card & Billing Data | Never Stored by Meet Anvi: managed solely by Apple |
Subscription Cancellations
Please note: Deleting your Meet Anvi account erases all your profile and learning records, but if you have an active Anvi Plus subscription through the Apple App Store, Apple requires that you cancel recurring renewals directly in your Apple ID settings:
iOS Settings > tap your Apple ID Name > Subscriptions > Meet Anvi > Cancel Subscription.
Questions or Support
If you experience any issues or need assistance deleting your data, our team is here to help at info@meetanvi.com.
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